Pricing That Matches The Real Launch Path
Start by validating the workflow in sandbox, then pay for the control plane as you activate real clinic operations. Prescribing, pharmacy, credentialing, and messaging integrations are scoped as production activations instead of being hidden behind inflated “all-in-one” claims.
Developer Sandbox
For teams validating intake, chart routing, and workflow fit before activation
Free
- 30-day sandbox trial
- Seeded tenant + test data
- OpenAPI docs + TypeScript client
- Webhook examples and idempotency guidance
- No production Rx volume
Solo
For operators proving a narrow async treatment workflow
$99/mo
- Up to 50 Rx/mo
- Self-serve docs
- Tenant admin + storefront
- Provider review workflow
- Community-style support
Practice
For clinics moving from validation into a branded live workflow
$299/mo
- Up to 200 Rx/mo
- White-label storefront
- Clinical bundles + formulary controls
- Clinic onboarding call
- Email support
Starter
For teams turning on production operations with guided activation
$500/mo
- Up to 200 Rx/mo
- Sandbox + production enablement
- Usage visibility + billing foundations
- Ops setup assistance
- Basic support
Growth
For organizations operating at scale across more workflows and teams
$2,000/mo
- Up to 2,000 Rx/mo
- Priority routing SLAs
- Dedicated CSM
- API + webhook support
- Implementation planning
Enterprise
For health systems and large telehealth platforms with custom rollout needs
Custom
- Custom SLAs + onboarding
- Custom integrations
- Compliance reporting support
- Multi-team rollout planning
- Dedicated engineering partnership
Base subscriptions cover the control plane. Usage-based clinical review fees, certified vendor costs, pharmacy activation, and implementation work are scoped during onboarding so the commercial package matches the actual live workflow.
Production Activations
These are the highest-value external layers to add once a clinic has validated demand and is ready to tighten the live operating path.
Live Prescribing
Turn on a certified e-prescribing partner when a clinic is ready to move from sandbox or manual workflows into live medication routing.
- Scoped during onboarding
- Controlled-substance workflows handled separately
- Vendor and transaction fees sit outside the base subscription
Pharmacy Routing
Add first-fill partner workflows, pharmacy choice, and rerouting once a live prescription path exists and patient operations need tighter handoff visibility.
- Starts with a narrow live partner
- Routing depth expands as volume grows
- Not bundled into every paid tier by default
Credentialing Ops
Layer in provider licensing, monitoring, and operational support without making RxRouter pretend it is already a full national network.
- Bring-your-own providers remains the default
- State expansion is activated deliberately
- Monitoring and vendor-backed ops can be added case by case
Messaging & Reminders
Use external messaging rails for reminders, refill nudges, verification, and operational follow-up once the clinic flow is live.
- Patient communication integrations are optional
- Useful for no-show reduction and refill retention
- Better treated as activation modules than implied core product
What Changes As You Move Up
| Feature | Sandbox | Solo / Practice | Starter / Growth | Enterprise |
|---|---|---|---|---|
| Build & Validate | ||||
| Seeded sandbox tenant | Included | Included | Included | Included |
| OpenAPI docs + TypeScript client | Included | Included | Included | Included |
| Production Rx volume | None | Up to 200 Rx/mo | Up to 2,000 Rx/mo | Custom |
| White-label storefront | Preview only | Practice+ | Included | Custom |
| Onboarding motion | Self-serve | Light onboarding | Production enablement | White-glove rollout |
| Clinical & Compliance | ||||
| Provider review workspace | Preview | Included | Included | Included |
| Clinical bundles + intake flows | Included | Included | Included | Included |
| State activation coverage | N/A | Staged rollout | Expanded with onboarding | Custom activation plan |
| Certified eRx partner enablement | Not included | Scoped separately | Scoped + managed rollout | Custom vendor program |
| Controlled-substance workflows | No | By exception | By exception | Custom compliance program |
| Operations & Revenue | ||||
| Stripe checkout foundations | Test mode | Included | Included | Included |
| Usage visibility + billing foundations | Basic | Basic | Advanced | Custom reporting |
| Pharmacy routing / fulfillment activation | Not included | Scoped separately | Scoped + rollout support | Multi-partner plan |
| Credentialing / monitoring operations | Self-managed | Optional activation | Optional activation | Custom operating model |
| Messaging / reminder integrations | Optional | Optional | Optional | Custom |
| Support & Integration | ||||
| Email support | Included | Included | Priority | Priority |
| API + webhook support | Docs only | Basic | Dedicated | Dedicated |
| Dedicated CSM | No | No | Growth+ | Yes |
| Custom integrations | No | Limited | Growth+ | Yes |
Frequently Asked Questions
How quickly can I move from sandbox to a live workflow?
Most teams can prove the intake and review flow in sandbox within days. The move into live prescribing depends on provider credentials, activated state coverage, and any required eRx or pharmacy partner onboarding, so production timelines should be scoped during onboarding rather than assumed from the self-serve experience.
Do you provide a national provider network out of the box?
No. The default model is bring-your-own providers plus staged activation of the states and workflows that are actually ready to go live. Additional credentialing or provider-operations support can be layered in, but it should be treated as an activation path rather than an always-on marketplace claim.
Are e-prescribing, pharmacy, and credentialing included in the subscription price?
The subscription covers the RxRouter control plane: storefront, intake, chart routing, provider workflow, tenant controls, and supporting platform features. Certified prescribing rails, pharmacy routing, credentialing operations, messaging, and implementation work are typically scoped separately because the vendor mix and compliance requirements vary by clinic.
Can I integrate RxRouter into my existing EHR or telehealth product?
Yes. RxRouter exposes REST APIs, OpenAPI docs, a TypeScript client, and webhook events so you can embed intake, review, and operational workflows into your current stack without replacing everything around it.
How does HIPAA and multi-state compliance fit into onboarding?
RxRouter is designed around HIPAA-oriented controls, tenant isolation, audit logging, and a centralized compliance layer. Commercial paperwork, BAAs, activated states, and any partner-backed compliance workflows should be finalized during onboarding so the signed contract matches the real production configuration.
Start In Sandbox, Scope The Live Workflow Deliberately
The fastest path is to validate demand first, then activate the smallest safe production stack: storefront, review workflow, prescribing rail, and a live pharmacy handoff. Everything else should earn its way in.